How did that get on there? I only downloaded…
A lot of our computer repair calls that we receive in Decorah, Iowa and the surrounding area start out like this
“I just downloaded this one program and now theres a bunch of other junk.”
We are always here to repair your computer for you. Once an unwanted program has snuck it’s way into your computer remember to stress less and give us a call. We will help you fully remove it from your computer, we will also remove any infections / viruses that got download with these programs. Many times after we fix the issue though our biggest concern is making sure that You, our customer is educated on how to prevent this from happening again in the future. Well it just so happens that a friend of ours who is also a technical blogger wrote a great article on that very subject of how to avoid this from happening in the future. So we decided to share it
Original story
Have you ever opened up your browser, and all of the sudden your home page is different or there is a tool bar at the top you don’t recognize? You probably recently installed some new program, and it had extra software “wrapped” up with it. You probably agreed to install it, without even knowing it, as annoying as that may be.
When you do a search for something you’d like to download, you likely find several links. It’s always good to look for the actual creator in the address to verify it’s the real version. Notice on this screenshot for my search of Avast (an antivirus program) download the first two are from avast.com, but the third is from download.com.
Downloading from the main source can reduce the risk of extra programs being added. But not always. More on that later on. First, let’s take a look at how you may be tricked into this software installation.
Let’s say I want to download a program called Magic Camera (just an example, I didn’t test the program itself, so this is not an endorsement to download it). I did a web search and found a site to download it from. I click on Download now, ignoring the little blue “Direct Download link” that’s so tiny I missed it.
Now I’m able to go through the installation steps. First, it will download the installer, then I click on the downloaded file to run the installer. One of the first screens I see is this:
I just read the top that says Click Accept to continue the installation. But read and see what I’m actually installing. The main screen says that Search Protect will change the home page of IE, Google Chrome, and Firefox, AND prevent 3rd parties from making changes. At the bottom it says, “By clicking ‘Accept’ you confirm that you have read and agree to the Search Protect Terms of Service and Privacy Policy and agree to install Search Protect.” But who reads that stuff? Click Accept. [NOTE SEARCH PROTECT IS A MALWARE PROGRAM, AND WILL INFECT YOUR COMPUTER!]
Next screen…
Another accept window. I just click Accept, because, again, who reads all this? But by clicking accept, I have just agreed to install GreatArcadeHits, which will serve “advertising through in-text, pop-up/under, transitional, and banner ads in your web browser”. Yes, I just agreed to this. So now they have hijacked my browser home page and will give me pop ups and banners. [NOTE GREAT ARCADE HITS, IS ANOTHER MALWARE PROGRAM, WHICH WILL INFECT YOUR COMPUTER!]yo
This just goes to show you to be careful what you download. Read ALL those windows, don’t just blindly accept. But also, be careful when you uninstall. When testing these installation techniques, I downloaded a program called Drive Boost (again, not a promotion for the software.) When installing I saw this window at the end of the installation.
I saw that tiny little check mark that tried to get me to install an additional program, but I was smart enough not to leave that checked! Once I decided I didn’t need the program, I went to uninstall it and saw this window:
The instinct is to immediately click on the BIG RED BOX! But stop and look at what it says. Uninstall and Get Advanced SystemCare FREE. The same program they tried to get me on when I installed. What I really want to do is click that tiny link below that says “No, I want a full uninstall.” Can you see how easy we get suckered in?
But it’s not just downloads from small companies, big business suck us in too. Have you run a Java update lately? We recommend to keep it up to date, but be careful, because every time you update, you will see this screen:
Those check marks are there automatically, so if you just hit next, you may find the Ask toolbar at the top of your browser, and your default search will be set to Ask as well. Keep in mind, every time you need to update Java, this window comes up and is checked by default, so pay attention if you do not want that option.
This type of software can be added to any installer, even well known companies. Just be careful where you download from, and read those dialog boxes and windows that come up to be certain what you are installing. It’s easy to get fooled but now you will be wiser to these tactics.
There is another way of stopping these assorted programs from entering your system. This program is called Unchecky. You can download it from here http://unchecky.com/
Basically Unchecky stops installers which try to push additional unwanted programs onto your computer.
If you have installed programs such as those above (prior to installing Unchecky), then our advice, is to run your malware removal program. These programs WILL infect your machine, causing it to become slower and slower.
We are often asked “How did those programs get installed on my computer, as I didn’t install anything”. Well this just goes to show exactly how easy it is to do. So please be careful.
Source: http://cadisheadcomputers.co.uk/wp/where-did-that-come-from-unwanted-programs/New Paragraph

We get asked often at our Decorah office, how much or how often should I charge my laptop or cellphone batteries? Most Lithium-Ion batteries do best if kept between 35% and 80%. Here are some tips to help get the most use out of your battery! Batteries have changed dramatically over the past 20 years, especially in the computer world. Most people have either a laptop, cell phone, or one of each, but did you know that the battery in these devices has a predetermined life?

We don't only repair computers in beautiful Decorah, Iowa, we also design and host websites for residential and business customers. We work to remove the usual stress and long waiting period involved when building a website. Here's what we offer when building a website for you: Quick turn around from concept to completion No web knowledge knowledge required Modern and professional website design Responsible/mobile-friendly websites that work on any device

According to World Backup Day , 30% of people have never backed up their data, 113 phones are lost or stolen every minute, and 1 in 10 computers are infected with viruses every month. Backups of your data should be an ongoing process throughout the year, but March 31 marks a good point to remind those who haven't to make it a priority on their to-do list. We know the importance of data firsthand from helping customers in Decorah and the surrounding area when working to recover it after a hard drive goes bad. Even in a recovery process, not all data can always be recovered. The best defense always is to regularly backup your data to a cloud service to ensure it's safe and secure. While external storage drives or USBs work as one way to backup data, they too can break, get stolen, or become lost. We always recommend our customers to invest in a cloud storage solution such as Microsoft OneDrive , Apple iCloud , or Google Drive . Cloud storage is always a better solution because it doesn't rely on physical hardware you need to keep track of or worry about its security. Cloud backup solutions are often cheaper in the long run as well because it's easy to add additional storage if you're running out of space. Backups of your data should include personal computers, smartphones, and tablets. Most newer smartphones have built-in automatic backups enabled by default, but it's always a good practice to double check that's enabled on your device. It takes less time checking that your data is properly backed up versus the time required to try and recover it from an accident or hardware problem. Stress Less Tech in Decorah is available Monday through Friday, 9 a.m. to 6 p.m., to help you with creating a backup plan that's tailored for you and is as stress free as possible. We ensure the backup process doesn't get in your way and is automatic so you don't have to worry about it. Give us a call at 563-387-9703 or email at support@stresslesstechsolutions.com to get your data backed up today.

A new vulnerability was discovered in Broadcom and Cypress Wi-Fi chips, which are the world's two most used chips in wireless-enabled devices. Referred to as Kr00k, the vulnerability targets the information that is sent through wireless signals. Usually this information is encryped ensuring that only the sender and receiver can read that information. But with Kr00k, that information can be decrypted by hackers to steal personal information. Devices that are prone to this vulnerability include Amazon (Echo, Kindle), Apple (iPhone, iPad, MacBook), Google (Nexus), Samsung (Galaxy), Raspberry (Pi 3), Xiaomi (Redmi), and access points from Asus and Huawei. Researchers estimate more than a billion devices could be affected by the vulnerability, which is easy to see with the huge number of smartphones that include those WiFi chips. Here in Decorah it's not difficult to go about your day and run into someone that is using either an iPhone or Galaxy smartphone. This is why it's important to keep on top of security updates on any device that connects to the internet, especially through WiFi or wireless connection. Fortunately, many of the companies listed were notified about the vulnerability and worked to release updates to fix the issue. Here's a checklist to follow to ensure you're protected against the Kr00k vulernability: Enable automatic updates on your device. Ensure that within your device's Settings area that system and security updates are set to automatic download and install. With automatic updates set your device will receive important updates once they're available versus having to wait for you to install them. Check that the latest updates have been installed successfully. Sometimes issues can occur such as the smartphone running out of space preventing your device from installing the latest update. It's a good practice to regularly check that updates are installing successfully and checking that your device is up to date. Upgrade to the latest operating system version if possible. To ensure your device is receiving the latest features and security updates it's always a good practice to ensure you're running the latest operating system. Sometimes older devices are unable to run the latest operating systems and will require an upgrade to a newer device. Only connect to WiFi networks you trust. Free and public WiFi networks can be handy, but also dangerous if sending sensitive information over them. Connecting to a public WiFi network with a device that isn't running the latest security updates is even more dangerous. If you're going to use a public WiFi network it's more important than ever to ensure your device is up to date. Keep your home WiFi network secure. Best practice when running a WiFi or wireless network in your home is to ensure it's secured properly with a password. Your wireless router should also be set with a unique administrative password. Most wireless routers are shipped with a default password that could easily be changed without you knowing. Contact Stress Less Tech for help with any of the checklist items from checking that your device is to up to date or securing your wireless router. We're available Monday through Friday from 9 a.m. to 6 p.m. Give us a call at 563-387-9703 , email at support@stresslesstechsolutions.com , or stop by our Decorah office location at 2427 Tamarack Dr Rd.

Microsoft officially ended support for Windows 7 on January 14, 2020, meaning the operating system will no longer receive security patches or new functionality or features. So what does this mean to the average computer user in the Decorah area? Let's address the most common concerns we see from individuals. Can I keep using my computer with Windows 7? Yes, your computer will still function like it has in the past and you probably won't notice any changes. However, as time goes on other programs will also stop supporting Windows 7 like internet browsers (Internet Explorer, Chrome, Firefox, etc.) which means they'll no longer receive important security updates. With the range of sensitive activities we use the internet for ranging from banking to online shopping it's important to do those with the latest version of Windows and security updates to avoid infections such as malware or trojans. The overall operating system will continually become less safe to use when connected to the internet as it will be unprepared to protect against new security threats. Do you recommend the upgrade to Windows 10? Yes! Both residential and especially business customers are strongly urged to upgrade their computers to Windows 10 to keep their operating system protected. Businesses in particular have a more urgent need to make the switch to Windows 10 as Windows 7 will no longer be in security compliance with maintaining a secure operating environment when connected to the internet. This could result in being more prone to outside threats from hackers or infections with malware, trojans, and viruses. But isn't everything different with Windows 10? Yes and no. While yes things will look different at first, the normal functionality of Windows 10 is relatively the same. Everything ranging from the start menu to task bar are still in their same locations. Other things such as the Windows 7 Control Panel has been converted into the Settings panel in Windows 10, which makes finding things like Printers and Scanners far easier than it was before. Windows 10 also has a new search bar built into the task bar making it even easier to find any files or applications on your computer. I heard Windows 10 has a lot of problems, is it safe to upgrade to it? Yes, now is the best time to make the switch to Windows 10. Many of those problems you hear about are old misconceptions from when it was originally released back on July 29, 2015. Microsoft is taking a different approach to Windows 10 in that it's continually improving the operating system all the time and making it easier and more secure for users. Some elements of Windows 10 from 2015 look completely different now in 2020. In the end it means if you upgrade now you'll be continually receiving updates and improvements to Windows 10 far into the future. Will I lose all my files and applications if I upgrade to Windows 10? No, the upgrade procedure from Windows 7 to 10 only changes the operating system itself and doesn't affect any of your files. Some older applications may have more difficulty while running in Windows 10, but now the majority of applications fully support Windows 10. Most newer programs and video games going forth will only function on Windows 10 which makes the upgrade even more important if you're purchasing new software or video games. I need help with the upgrade to Windows 10! Not to worry, we're here to make the process of upgrading from Windows 7 to 10 a stress less experience for our Decorah and surrounding area customers. We offer a flat rate service with no hidden charges that covers the entire process of upgrading to Windows 10 on either your desktop or laptop computer. Already on one of our Residential Service Plans ? Bring your Windows 7 computer in for its annual tune-up and we'll include the upgrade to Windows 10 at no additional cost to you. As always, we're available Monday through Friday, 9 a.m. to 6 p.m. to answer any of your Windows 10 upgrade questions. Give us a call at 563-387-9703 , email at support@stresslesstechsolutions.com , or stop by our Decorah office location at 2427 Tamarack Dr Rd.

The new RTX 2000 series is on the way and they are going to be a serious upgrade for any PC Gamers out there! Whether you’re looking for a gaming Computer or a work computer we can build it for you. If interested in more information you can stop by any of our office locations: Decorah, Waukon, and West Union.